ChangeNOW’s AML/KYC procedure is supported by an automatic risk avoidance process. If a transaction is marked suspicious by this system, the exchange is put on keep and The shopper in issue is then requested to confirm their identification.

Due to the charge risks we get, the set level may well differ in the basic stream's amount. Even so, it provides our prospects confidence in the amount they are going to receive.

Once the exchange is processed, the gained copyright are going to be credited on your NOW Wallet stability. You are able to see the transaction details inside the transaction record section from the app.

The website page will even display a warning If your exchange was not finished for many rationale. In such a case, we would kindly question you to contact assist to get additional aspects about your purchase.

The ultimate way to keep away from it truly is to split your cash: make sure you be sure you did it prior to arranging a transaction.

ChangeNOW utilizes an automatic possibility administration process to check all transactions. Every single scenario will be thought of individually. In keeping with European AML directives, KYC restrictions, and System demands, We'll question you to supply a scan within your ID doc valid in the region, and some further info on the money’ origin.

Kindly note that we can return frozen cash only per request of the Legislation Enforcement Authority. The ask for should have a clear intent to return the cash and have the details about the transaction in query.

If these actions do not enable, make sure you Get in touch with our aid at: [e-mail shielded] or use this connection. We can get back to you personally as soon as possible.

It can be important to us that the ultimate sum you receive is as near the estimate as possible. This is why we work out all the possible service fees For each transaction extremely carefully and involve them from the estimate.

Be sure to bear in mind that ChangeNOW reserves the right to post every one of the been given materials to legal authorities (Interpol, Europol, and Other people) in the event that a corresponding request is acquired.

Transaction hash (also generally known as "TX") may be the one of a kind identification code that registers just about every transaction within the blockchain. This special code means that you can confirm its standing and validity while in the blockchain.

This function is introduced to you personally by our partners Guardarian, Simplex, Transak. The network service fees are applied as regular dependant upon the forex.

The blockchain is overloaded. A lot of transactions are waiting for being provided in the blockchain, and yours may anticipate its transform, too. From time to time You may have to attend somewhat for a longer time.

Vital! Prior to deciding to proceed, make sure you make sure the URL with your browser’s tackle bar is exactly ! Phishing Web-sites routinely make an effort to impersonate well known exchange platforms by copying their ChangeNow exchange format and utilizing an analogous World-wide-web address.